Español – Oakland Public Library https://oaklandlibrary.org A BiblioWeb Site Tue, 10 Sep 2024 20:08:47 +0000 en-US hourly 1 https://cor-liv-cdn-static.bibliocommons.com/images/CA-OAKLAND/favicon.ico?1732457350952 Español – Oakland Public Library https://oaklandlibrary.org 32 32 Why do I need to register for a BiblioCommons account? https://oaklandlibrary.org/faqs/why-do-i-need-to-register-for-a-bibliocommons-account/ Mon, 07 Mar 2022 22:11:33 +0000 https://oaklandlibrary.org/?post_type=bccms_faq&p=9544018 Registration is important for patrons, the library and the service provider, BiblioCommons. For the patron:

  • Registration allows you create an easy-to-remember username you can use to log in, so you don’t have to type your barcode every time you want to check your account. However, if you've memorized your barcode and want that to be your username it can be!
  • Registration also allows you to get personalized recommendations and contribute ratings and reviews.

For your library and for BiblioCommons:

  • It is good practice (and often a legal responsibility) to communicate what information is collected and how that information will be used. By registering, a patron signals that she or he understands these policies and grants permission to store and use personal information as noted.
  • Registration also gives the library and BiblioCommons an opportunity to clearly address some key questions about how the service works, such as the responsibilities of the user, licensing arrangements for user content and other content on the site, safety issues, and the use of the site by children.
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How do I renew my items? https://oaklandlibrary.org/faqs/how-do-i-renew-my-items/ Mon, 07 Mar 2022 22:10:48 +0000 https://oaklandlibrary.org/?post_type=bccms_faq&p=9544020 Navigate to My Library Dashboard from the drop-down menu under your username, and then click Checked Out. Once you are on your Checked Out page, use the checkboxes to select the desired titles and then click Renew.

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Why can’t I search my Borrowing History?  https://oaklandlibrary.org/faqs/why-cant-i-search-my-borrowing-history/ Mon, 28 Feb 2022 21:43:36 +0000 https://oaklandlibrary.org/?post_type=bccms_faq&p=9544016 Unfortunately, because borrowing history is accessed in real-time from the ILS, BiblioCommons's ability to add this search functionality is limited. They recommend patrons move titles from their Borrowing History to their Completed Shelf in batches (can be done page-by-page by selecting all). Patrons can then sort and search for titles within their Completed Shelf. We acknowledge that this can be a time-consuming process, but worth it!

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Where is the catalog search bar? https://oaklandlibrary.org/faqs/where-is-the-catalog-search-bar/ Mon, 28 Feb 2022 21:41:24 +0000 https://oaklandlibrary.org/?post_type=bccms_faq&p=9544014 In the upper right of any page on our site, you’ll see “Search the Catalog” and a search box. On a smaller screen or smart phone there will be a magnifying glass icon instead of a search box. The new website uses a "smart search." You can simply type in what you’re looking for, i.e. "new audio books by John Stanford" and press search. You can utilize filters on the next page to refine your search. These will be on the left hand side of your screen.

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What happened to the My Account feature? https://oaklandlibrary.org/faqs/what-happen-to-the-my-account-feature-where-can-i-see-books-checked-out-books-on-hold-etc/ Mon, 28 Feb 2022 21:37:35 +0000 https://oaklandlibrary.org/?post_type=bccms_faq&p=9544012 The login button does look different on the new site. Rather than “My Account,” the button is labeled “Log In / My OPL”. It still appears in the upper right corner of every page. You will need to  create a BiblioCommons account  to perform catalog functions on the new site—it’s quick, easy, and private, and BiblioCommons does not share your personal information.

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¿Cuál es mi PIN? https://oaklandlibrary.org/faqs/cual-es-mi-pin-5/ Thu, 02 Sep 2021 00:09:08 +0000 https://oaklandlibrary.org/?post_type=bccms_faq&p=9531780 Su PIN se tendría que haber configurado cuando solicitó su credencial de la biblioteca. Si usted no tiene un PIN o ha olvidado su PIN y necesita restablecerlo, puede hacerlo llamando o asistiendo a cualquier sucursal de la Biblioteca Pública de Oakland. 

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¿Qué pasa si mi credencial de la biblioteca ha caducado? https://oaklandlibrary.org/faqs/que-pasa-si-mi-credencial-de-la-biblioteca-ha-caducado-2/ Thu, 02 Sep 2021 00:08:42 +0000 https://oaklandlibrary.org/?post_type=bccms_faq&p=9531778 Discover & Go no funcionará con una credencial de la biblioteca caducada. Su credencial caduca cada tres años, y puede renovarla llamando o asistiendo a cualquier sucursal de la Biblioteca Pública de Oakland. También puede enviar un email a eanswers@oaklandlibrary.org, opens a new window desde su correo electrónico registrado y proporcionar su nombre completo, número de la credencial de la biblioteca, dirección actual y número de teléfono. 

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¿Qué atracciones están disponibles a través de Discover & Go? https://oaklandlibrary.org/faqs/que-atracciones-estan-disponibles-a-traves-de-discover-go-2/ Thu, 02 Sep 2021 00:08:19 +0000 https://oaklandlibrary.org/?post_type=bccms_faq&p=9531776 Inicie sesión con su credencial de la biblioteca y seleccione "browse by venue" (buscar por lugar) para ver lo qué hay disponible actualmente para los titulares de credenciales de la OPL. 

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¿Cómo puedo cancelar mi reservación de Discover & Go? https://oaklandlibrary.org/faqs/como-puedo-cancelar-mi-reservacion-de-discover-go-2/ Thu, 02 Sep 2021 00:07:55 +0000 https://oaklandlibrary.org/?post_type=bccms_faq&p=9531774 Si no ha impreso el pase, puede cancelar la reservación entrando a Discover & Go e iniciando sesión. 

 Una vez que haya iniciado sesión, haga clic en "account" (cuenta) en el centro de la barra de herramientas que está en la parte superior de la página. Haga clic en "cancel pass" (cancelar pase) bajo la reservación correspondiente. 

 Una vez que haya impreso el pase, no podrá cancelar la reservación. Si reserva un pase y no lo utiliza o cancela la reservación, el pase no utilizado será contabilizado dentro de su límite. 

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Una vez que cerré sesión de Discover & Go, ¿cómo puedo volver a imprimir mis pases? https://oaklandlibrary.org/faqs/una-vez-que-cerre-sesion-de-discover-go-como-puedo-volver-a-imprimir-mis-pases-2/ Thu, 02 Sep 2021 00:07:30 +0000 https://oaklandlibrary.org/?post_type=bccms_faq&p=9531772 Puede imprimir su pase volviendo a entrar en Discover & Go e iniciando sesión. Una vez que haya iniciado sesión, haga clic en "account" (cuenta) en el centro de la barra de herramientas que está en la parte superior de la página. Haga clic en "view/print pass" (ver/imprimir pase) bajo la reservación correspondiente. Una vez que haya visto o haya impreso el pase, no podrá cancelar la reservación. 

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